Frequently Asked Questions

You probably have some questions concerning the commercial cleaning services we offer! We understand that you want to be sure that the cleaning crew you entrust with your facility’s upkeep is entirely capable of completing the task. At White Hat, we strive to be open and honest with our customers. If you have any questions, please don't hesitate to reach out to contact us. Some questions are asked quite frequently, so we put them together to make it easier for you to get the answers.

  • How can I schedule my commercial services?

    Keeping your commercial space clean can be a daunting task. We are only a phone call or email away. You can request an estimate for commercial cleaning here or call us at 424-428-0809. Getting a high-quality professional cleaning is as easy as ever.

  • Can I get an estimate over the phone?

    We cannot provide an accurate estimate over the phone. We will, however, gladly schedule a free consultation at your convenience. We like to be transparent and give our clients a proper response before we take on any task. Please, call424-428-0809 to schedule your free estimate or click here to fill out our contact form. One of our reps will be happy to go over our  services with you. Giving the highest quality facility cleaning is important to White Hat, and we do not want any details overlooked. 

  • Do I have to sign a long-term contract?

    No. We provide flexible one-time maintenance services and the option for ongoing janitorial needs. The choice is up to you and whatever is best for your business. However, with many years of combined experience in the cleaning industry, we know you will want to stay with White Hat! 

  • How late are you open?

    We are open 24 hours to ensure to ensure top quality customer care.

  • Do you have a cancellation policy?

    We seek to maintain long-term relationships, but we understand that in some cases, that might not always be possible with other maintenance companies. If the need be, a client may choose to cancel their janitorial or day porter contract for any reason, and without penalty by providing a written 30 days’ notice.

  • Who do you service?

    White Hat provides professional cleaning and property services to a variety of commercial properties. We provide commercial maintenance to industries such as retail, financial, real estate, education, energy/utility, and many other specialty industries. We can keep (almost any) industry clean! 

  • What areas do you service?

    White Hat has the bandwidth and capability to service all of Southern California. With service centers and offices spread-out through the region (Burbank, North Hollywood, Los Angeles, Cerritos,  Thousand Oaks, San Diego), choosing White Hat as your commercial cleaning company. 

    • Los Angeles County 
    • Orange County
    • Ventura County
    • San Diego County
    • Riverside County
    • Santa Barbara County
    • San Bernardino County 
    • Kern County
    • San Luis Obispo County 
  • How well do you clean?

    White Hat uses top-of-the-line cleaning products. Clients can be made assured that our: glass cleaners, restroom supplies, and disinfectant product choices are top tier. We take our cleaning, power washing, and disinfection services seriously and promise a great quality clean every time.

  • Do you Bring your Own tools and equipment?

    Whatever the job is - White Hat is prepared for your property's commercial janitorial needs! We provide our own:

    • Power washers
    • Pressure washers
    • Cleaning 

Commercial FAQ's

  • What is the difference between White Hat and other companies?

    White Hat, a Los Angeles-based commercial services company, has over 100+ of combined experience within our staff. 

    • White Hat provides customized high-quality services for all business types and sizes. 
    • We offer competitive pricing to ensure affordable commercial services. 
    • We have quality-trained, supervised, and uniformed employees. White Hat only hires staff who we believe will adhere to our high standards, fit our brand, and give great customer service. 
    • We have the bandwidth to do an amazing job. 
    • White Hat is available to serve you 365 days a year, 24 hours a day, seven days a week, including emergency services.

  • Do you do provide other services than just general cleaning in Southern California?

    Yes, White Hat offers a wide range of specialty commercial cleaning services, including not limited to:


    • Graffiti Removal

    • Trash Removal (Bins and Debris)

    • Common Area Maintenance 

    • Hard surface floor care

    • Carpet care

    • Window Washing


Group 4

"Great Service. My building has never looked better."

Lynda Jones

Group 4

"My patios look great after power washing with White Hat."

Harley Baker

Group 4

"Their team was at my building next day to clean. My team was impressed with how great their station's looked."

Antony Zapata

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